Agile and DevOps – Essential in the Digital Transformation Journey

​Over the past decade, there has been a wave of digital transformation, which has fundamentally changed how organizations conduct their operations. A company goes through a metamorphosis with technology at its core to create new forms of business practices and added customer value. 
These digital challenges compel traditional officials to harness new ways of delivering greater customer satisfaction and more personalized experiences. This also helps companies survive in this largely competitive global market.
Superlative customer experience is of great importance for any business today and in order to successfully go digital, an organization needs to equip its infrastructure to handle the necessary demands and changes of the transformative initiatives. Companies need to focus on modernization of their core processes, systems and age old infrastructure on every aspect and level of operations 

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The kind of disruption involved, to monolithic processes, often discourages businesses to make large changes or investments in new technologies. However, adopting agile approaches, global delivery models and DevOps are essential components for a successful journey.

Agile and DevOps: Moving Towards Digital Transformation
Adopting these practices, help companies transform and lead the market with the latest digital processes, sheds light on the challenges to come and also focuses on driving the following methodologies within the organization:

Improve Culture
Culture plays a very important role in successful implementation of agile and DevOps. The environment of a company needs to encourage adopting change, teamwork and agility. Involving customers and stake holders from the start is beneficial so that their feedback can be incorporated into the development process.

Management Commitment
For a successful transformation, management on all levels need to support and encourage the change. There needs to be a significant shift in the mind set and attitude so that support for the change starts at the top.

Providing proper training for its employees ensures companies will see best practices being utilized for the organizations benefit. This also leads to a higher rate of revenue and profit growth.

Relieve Time Pressures
Priority needs to be given to the most strategic work which needs to be completed first as opposed to juggling multiple tasks which may not drive towards the organizations strategy. These practices will aid organizations keep up with the continuously changing, and unpredictable, business environment.


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Benefits of Agile and DevOps in the Digital Transformation Journey

“75% of respondents recognize that Agile and DevOps approaches drive significant business success when implemented together”
The goal is to enable the organization to create quick, frictionless, friendly, risk-free value at scale, and the financial rewards that flow from that capability, as exemplified by:

  • Amazon
  • Apple
  • Facebook
  • Google
  • Microsoft.


Adapting to Feedback
One of the main benefits of using an agile framework, that it allows for rapid modifications as needed based on customer feedback. It allows for changes to take place at a much faster pace which also helps create a powerful digital customer experience.
Digital and domain skills, identifying the weakness as well as the use of modern software processes like DevOps and agile help ensure a smooth transition which focuses on the core infrastructure as well as changes at the customer service level.

Cultural Shift
As previously mentioned, part of using this methodology is emphasizing a cultural shift, empowering employees, providing transparency and accountability between teams and individuals as well. Everyone from management to individual stakeholders receive necessary training, which helps understand and accept the change.

Work Environment
Change is never easy nor is it very easily accepted. Using agile methods and DevOps makes it possible to create a healthy work environment during the transition. Success can be celebrated by the team which also helps boost morale and increases productivity. This also helps make the transition smooth and frictionless.
Breaking down the walls between development and operations, DevOps makes it possible to process change faster and makes things run smoother, all by adopting the right approaches to the technology and bringing fresh thinking to organizational factors.

Market Creating Innovations and Scalable Operations
Agile and DevOps methodology helps to open up markets as well as transform products from complicated and expensive to simple and affordable. New products meet a new need which people did not know they earlier had. For example:

  • Personal computer
  • iPhone
  • Starbucks coffee

These practices make it possible for stakeholders to rapidly create and supply the needs of the market. 


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Success with Agile and DevOps Strategy

Digital transformation process is disruptive enough and therefore it is beneficial to use tried and tested approaches like Agile and DevOps strategies. They provide a framework for change and enable the organization to build the next generation of powerful digital experiences.
In modern day dynamic environments, change is constant and businesses cannot remain stagnant if they wish to grow and prosper. The rule of survival i.e. evolution follows the same principle as digitization. Aligning the methodologies with business strategy helps foresee possible issues, and come up with solutions, which the business might face.
DevOps strategy and agile methodology help create the change right from the culture to the hearts and minds of the people.Experienced talent across the organization can be looped in to contribute to projects. This also allows boundary-less leadership which helps promote the vision and business strategy of a company.

To Wrap It Up

Digital transformation is a key for success for any business operating in today’s volatile economy. And in this scenario, agile and DevOps methodologies are the essential components for a successful metamorphosis. Adopting these strategies and practices helps companies increase their development speed, efficiency and customer experience while ensuring a smooth transformation.
These strategies help make the organization flexible specially while addressing customer demands, expectations as well as new market opportunities. It is not enough to focus on the technology and processes alone, but also on the use and effective implementation of what is available at hand.
If you would like to further discuss how essential agile and DevOps methodologies are for a digital transformation journey, you can contact the App Scoop mobile app developers and app development team on:

Digital Transformation Strategies for the Automotive Sector

​Centuries ago transport meant travelling by horse and carriage. From then the automotive industry has revolutionized with the help of many technological advancements. The digital wave is expanding this revolution even more. The internet, smartphone, wireless networks and communication has made things convenient and changed consumer expectations.
Trends in the market are transforming the automotive industry with the change cycle starting with the highly empowered consumer. Customers are now well versed with the digital changes and benefits they offer in all walks of life. For them technology, including cars is not only about the purpose they serve but about a heightened experience. 

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In order to meet the customer’s demands, companies are in dire need to reinvent the core processes for businesses with the help of latest software systems, robotics, artificial intelligence and virtual reality. In this competitive market, it is important for car manufacturers to adopt technology and integrate the systems to ensure they survive.
By 2020 it is believed that the growing digitization and advancement in technology will increase automotive investments to $82 billion. This industry needs to adapt to and deal with a digitally enhanced consumers demands for an enhanced experience while:

  • Researching what car to buy
  • Purchasing a vehicle
  • Operating a car


What Does Digital Transformation Involve?
In this era of technological advancements, it is believed that businesses and industries would be vulnerable if they don’t innovate and create new business models. It is not sufficient to take on the latest technologies but it needs to be a process of transformation right from core systems, back end work to future digital visions and goals.
The automotive industry needs to increase their value add not just their level of production. A host of interrelated things can be considered for disruptive or transformational technologies which affect the following:

  • Product design
  • Sourcing materials
  • Manufacturing processes
  • Management practices
  • Information systems
  • Customer expectations and relationships

Unlike other transformations, the automotive industry has more to lose if they do not address the issue of digitization successfully. The strategies adopted need to be well planned and thought out in terms of how processes can be improved and how data analysis can help address customer preferences.

Digital Transformation Strategies for the Automotive Sector
For companies wishing to stay ahead of the competition, their operating models will need to be modified so they can take advantage of the new technologies and be successful in this volatile market. 


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The value propositions would need to be reshaped i.e. Products, services and customer engagement can be reshaped with all the information big data provides. Implementing this requires the firm to integrate all business activities and to optimize the use of data related to those activities.
Let us have a look at some key strategies which would benefit the automotive industry:

Automatic Cars
There was a time when this would only be possible in sci-fi movies. However autonomous driving is predicted to be the next normal. GPS, camera sensors and algorithm’s makes it possible for these vehicles to safely navigate all circumstances.
Autonomous vehicles are also believed to be safer than regular cars as they can be controlled remotely and are expected to reduce the accident rates. With no driver, the experience is all about the passenger and extra attention would need to be given to the product design to ensure the customer has a heightened experience.

Transparency and Communication
 Personalizing a consumers experience and customizing their demands becomes easier as a digitized supply chain is more connected and leads to an improvement in manufacturing. This helps reduce the costs and engages a consumer.
Digitization allows for more transparency in the supply chain, manufacturing, designing as well as the delivery. Feedback is instant and artificial intelligence makes it possible for any discrepancies to be addressed and dealt with without delay.
Vehicles are also more connected to drivers like their smartphones, tablets and wearable’s. Right from assisted parking to infotainment on the dashboard, the cars need to be ready to satisfy the customer’s expectations.

Predictive Maintenance
Getting an alert or notification in case a part needs to be replaced or maintained can be done automatically and does not need a trip to a garage. Advanced self-diagnostic systems make it possible to alert the driver instantly.
Internet of things allows cars to be monitored remotely and ensure safety, fuel optimization and even monitor everyday safety. It is believed that by 2022, 24% of automotive manufacturers will have smart factories, showing their enthusiasm to translate this transformation with tangible results.

Share a Ride
Private and public car sharing or ride sharing is an element of our daily lives now. For example:

  • Uber
  • Lyft

Privately owned cars are being used as forms of transit and service oriented. This increases the scope for consumers to save money but could hamper the automotive industry. The companies would need to look at ways to grow in ridesharing, like tying up with tech-companies, in order to maintain their customer loyalty or increase it.

With digitization comes the added threat of cybercrimes. The automotive industry is data driven and smart cars, ride share apps, collect data about the driver or even passenger. Consumers can benefit from this but in the wrong hands this data can be lethal.
Manufactures know and understand the need for added protection and security which is why they need to keep advancing with the latest trends in the digital revolution. Digitization not only increases automation but also introduces new software’s to the industry which the companies must adapt to.

Digital Showrooms
The consumer today is well researched before they even enter a showroom to physically look at a car. It is no longer only about the salesman making a pitch regarding features because chances are they not only know the features of that car but of other models as well.
Showrooms now have virtual reality capabilities where only a handful of cars are on display but giant video screens display the relevant information. Virtual reality makes it possible for consumers to know the car inside and out. 


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In Conclusion

Digitized technologies are transforming every aspect of the automotive industry and the connectivity provided is helping bridge the gap between a company and its consumers. It is believed that this is a $0.67 trillion of value at stake for automotive players and a further $3.1 trillion of societal benefits as a result of digital transformation of the industry until 2025.
We may still be sometime away from completely autonomous cars but we are soon approaching a time where travel might not require driving at all. If you would like to discuss digital strategies, you can contact the App Scoop mobile app development Vancouver team on

Digital Transformation in Mining

The digital revolution sweeping the globe has created opportunities for companies to fundamentally change and evolve their business model. It has unlocked a more customer centric, personalized, profit increasing, innovative and safety oriented opportunities for businesses.
In this changing market, the challenges faced by companies need to be tackled and addressed on priority. Many companies have been operating the same way for decades. Yet, they need to digitize their core processes to keep pace in this competitive market.
Let us look at the mining industry where change is now setting in quickly. Physical products and capital intensive supply chains are now being digitally assisted with technologies like:

  • Automation
  • Data analysis
  • Internet of Things (IoT)
  • Drones
  • Artificial Intelligence
  • 3D printing
  • Seismic monitoring 

​The digital transformation of the mining companies has become vital for the business to survive, add value and flourish. The changing market and demands of the customers is also a key driving force in this transformation in the mining sector.

Digital Transformation: The Journey
Age old systems cannot be depended on to enhance and grow future business aspirations. To remain relevant in the competitive market, the company needs to transform at every level by creating new systems, core processes, operating systems and even business models with digitization at its epicentre.
Technology today can assist miners fulfil their roles with more safety and ease. There is a plethora of technology that assists, experiments and helps prioritize the best situations for maximum impact paving the way for autonomous mining in the future. 



Preparing for and Achieving Digital Transformation in Mining

In order to have a successful digital transformation, a company needs to align its vision with technology which will support the transformation i.e. a flexible digital architecture. This will help companies move from monolithic high cost and high risk projects towards more flexible ones.

Companies need to adapt to and accept a more agile method of embracing digitization. Unfortunately it is not only about the individual company but about the industry as a whole which needs to implement changes to avoid redundancy. 


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Effectively implementing a digital solution can lead a mining company to improve their productivity and give the business a stronger foothold in the market. Management must keep in mind that before starting the digital transformation process, the company must be assessed at how well it can and how best to implement the changes.
There are various processes in mining which are interdependent on each other and hence digital mining makes it easier to reduce departments and treat the entire unit as one. This not only lowers operating costs but improves health and safety and shows tremendous growth and improvement across all areas.
Size of the operation is of no concern anymore and mining technology can benefit big and small units alike. The agile method makes it possible to modify and customize the technologies to suit the company’s infrastructure making it possible for small operations to benefit and extract value as well.
Benefits of Digital Transformation in Mining

“There’s a lot being said about digital in the mining space of late…When we talk about digital, we’re really talking about the full range of innovations: technology, advanced analytics, digital, and another half-dozen other words I can mention: techniques that can really be used to drive improvements in productivity.” – Richard Sellschop, Partner, McKinsey and Company
In this world consumed by digital technologies, in order for a mining company to be successful, they need to digital transform while empowering employees, involving stakeholders, set a vision and create the change.
Let us have a look at key benefits for mining industries which invest in digital transformation:

Data Mining

Accurate data and record keeping by hand leads to errors and there is no way to gather or analyse data in this manner with optimum results. In order to make the necessary designs or modifications to plans, the data analysis and information relying needs to be perfect. For example, collecting and communicating data in real time like drill rates, payload weights and spotting times can appear on the operators display.
Real-time data helps operators to make decisions around dispatching, clean-up, maintenance, and more.


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Artificial Intelligence

AI does not need to be applied in the filed alone, it is beneficial to bring about change in the internal processes of an organization as well. However, test cases can be used to predict where mining would have the most benefits and prove most lucrative. Drones, automated vehicles which do not require drives would also make it easier and safer for miners.
Safety and Asset Management

Once the data is safely analysed, the performance of mines automatically gets a boost. Safety is automated where technology not only informs companies about dangers, challenges a project might face but also which machines need servicing or are not performing well.
This ensures problems are dealt with before they cause any real harm. Automatic alerts get triggered when equipment’s are malfunctioning, thus ensuring they can get rectified in time without any delays or loss in profits.

Reduce Capital Costs

With risks getting minimized, the entire value chain gets a push with the increase in automation. Employees move away from hazardous work setting, while protecting the environment and enabling control and data monitoring from multiple areas in one or multiple sources.
The use of technology and automation also helps with the day to day decisions, where unwanted situations can be thwarted with the help of algorithms. Assessing, automating and optimizing are a few ways the mining industry can benefit from a digitally enabled integrated portfolio.


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To Conclude

A digital transformation may come across as challenging especially the company is not prepared to make the necessary changes. Hence in order to have a successful transition they need ensure the vision and methodology support the digital architecture.
Mining today is complex where each department has its own systems. Digital transformation makes it possible to deal with all problems and embrace all opportunities from automated platforms. If you would like to discuss this possibility further, you can contact the App Scoop mobile app developers and app development team on:

Digital Transformation in the Tourism and Hospitality Industry

gitization is the most important change in our constantly changing world. These innovations and technologies have helped change and develop new systems, apps and even devices which help people in business and their personal life.
The wave of digital transformation is now visible all over the world in different industries like healthcare, banking, media and entertainment. However the most effects are seen and felt in the tourism and hospitality industry which seems to have been turned topsy-turvy.

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Digital transformation altered the operations and customer relations of the tourism industry. Customers no longer stand in lines and queues to book flight tickets, hotels, or even make dinner reservations. It is all done with a few clicks of the button in a fraction of the time it would normally take.
It is safe to say, the travel industry was one of the first to adopt digital transformation and its positive impact can be seen today. In this new digital environment, consumer expectations are not what they used to be. They are now set very high due to the innovative disruptions like virtual reality, artificial reality, Internet of things, mobile bookings and even online payments.

Digital Transformation Trends in Hospitality and Tourism

Tourism and technology have been going hand in hand for some time now providing many opportunities for innovation. This expanding footprint is not merely to plan holidays on the smartphone but also to make travel more affordable, frictionless and convenient. For example, apps provide different prices, deals and customised packages as per a customer’s budget. The customer reviews aide in finalizing hotels which is beneficial as the reviews are from fellow travellers.
According to the UNWTO, tourism is the world’s 5th fastest growing industry, with one billion international travellers, $1.53 trillion in global revenues and 5% growth globally per year. In 2018, Canada alone made $18.4 billion in revenue.
In the next few years, the world of hospitality and tourism will look different than it does today. Let us have a look at the digital trends affecting this industry:

Internet of Things (IoT)

We live in an era where things which were once science fiction are now a part of our daily lives. With the integration of IoT with internal circuits of a room, hotel rooms can be automated for example, heated or cooled when people leave and enter the room.
As more devices get connected to IoT, the tourism and hospitality industry can use the same to give the customer a higher sense of satisfaction. Knowing the customer’s preferences would also be beneficial as it helps the staff be proactive in anticipating guest’s needs.

  • For example, a customer who has been regularly staying at a hotel and using the spa services, can be offered a complimentary or discount deal for the next service. 

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Mobile Integration

Customers have everything on their phone right from shopping to managing finances and even booking travel. Some brands have apps which make books more frictionless and pleasant. Changes become convenient and the customer also gets updates on the latest deals.
Without a mobile presence, does a booking company even exist? Interestingly, Asia and Middle East are ahead of North America and Europe in mobile bookings. Approximately 28% of bookings are done via the mobile in North America.

Data Analysis

Forecasting plays an important role in all fields to help a business plan and strategize. In 2020, data science is sure to play a bigger role to help companies offer clients personalised deals thanks to predictive market analysis.
Data plays a huge part in this new era where customer data is used to determine their preferences and where they make their bookings. For example, instant booking features guarantee a reservation alleviating the customer’s concern and doubt.

Reviews and Ratings

As mentioned previously, customer reviews play a very critical role in converting a potential client. Customers do not make bookings without first reading and checking the ratings from previous customers. Worst case they can prepare for what is coming since the reviews are from the horses’ mouth directly.
This has pushed, and will continue to push, hotels and AirBnB hosts to up their games and provide the best and highest quality of customer service. 


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Artificial Intelligence and Chatbots

Once upon a time, hotels would have binders and pamphlets or brochures at the welcome desk to help customers with queries like:

  • What to do in the area?
  • Where to find particular cuisine?
  • Specific activities?
  • Closest shopping districts?
  • How to get to a certain place?

Today all the information can be provided on AI powered apps and devices. Customers can access the information at any point with their smartphones. Voice activated chatbots help set alarms, open or close curtains and even order breakfast. Simple clerical tasks like reservation changes can be done without using human resources unless it is a delicate situation and a sensitive touch is needed.

Virtual Reality

Virtual reality tours have gained popularity in a big way. Clients can take a look without actually leaving their homes what they are booking and paying for. For example,

  • Hotel room and facility tours
  • Museum tours
  • Tourist destination previews

A person does not get the full experience but they get a preview of what they can expect. This also offers the guests more confidence and peace of mind while making bookings.

Digital Future of Hospitality and Tourism Industry

In this world of digital interactions, travellers today are highly dependent on technology like their mobile applications and digital platforms to make bookings and plan trips. It is imperative for businesses to make digital innovation a part of the solution to help the growth continue in a sustainable manner.
Personalization is the key to success as it shows the customer, they are valued and the company is paying attention to and taking care of their needs. Personalization is expected to play a larger role as enhancing a customers’ experience takes precedence in most upcoming business models.
New trends of travel demand tailor-made offers beyond mass marketing and personalised solutions address these needs. Detailed information on consumers and their behaviour helps companies design such plans and target audiences accordingly, leading to a higher conversion rate.

In Conclusion


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Tourism is based on a wide range of products, technologies and services and hence the benefits of the digital revolution play a big role in changing the landscape of the travel industry. For any tourism and hospitality business to be successful, these innovative and efficient technologies are of key importance.
If you have any queries or would like to discuss digitizing your business, you can contact the App Scoop mobile app development team on:

What Does BlockChain Mean for Digital Transformation?

“We are all now connected by the Internet, like neurons in a giant brain”
–Stephen Hawking

​The world today is more connected than it has ever been before. Technology is advancing at an exponential rate and it is bringing people together like a small global village. Thanks to these technologies, a consumer’s role and demands are shifting in the marketplace. New trends are setting in which influence and sway a customer’s expectations.


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Every few years, new technology is introduced in the market. Digitally the world is constantly evolving with newer software. For example,

  • Web 2.0/3.0
  • Augmented reality
  • Contextual marketing
  • Artificial intelligence
  • Big Data

In order for companies to remain competitive, organizations must upgrade and evolve their digital transformation drive to focus on the new areas of technology. Blockchain is one such technology which has had an enormous impact on the market. 

What is Blockchain?

“The record-keeping technology behind bitcoin…blockchain is a distributed, decentralized, public ledger.” 
Blockchain is an encrypted digital ledger, recording transactions chronologically and publically. The recorded data cannot be altered without changing all subsequent blocks and it is readily available for cloud-based solutions and software.
One of the prime benefits of blockchain is the ability to enable secure transactions which also supports today’s flexible mobile payment systems. Security, networking and data preservation play a very significant role in ensuring cybersecurity of information being shared of any contemporary business.
Approximately 94% of companies have increased focus on digital transformation and most admit that digital is central in their business strategy. More than 1/4th of these companies have invested in Blockchain technology as there is going to be a significant growth by the year 2020.


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Blockchain and Digital Transformation

Digital transformation is a complex challenge taken up by an enterprise but the integration of Blockchain and IoT makes the process smoother. The ease with which multitude of electronic parties can securely communicate, collaborate and transact shows greater agility and efficiency.
It is believed that by 2021, prominent value chains, enabled by blockchain will extend their digital platforms and reduce transaction costs by 35%. Robert Parker, VP of IDC Group, believes that this year will see a transition to more consortia-based initiatives and whole value-chains will come together to “take advantage of the immutable records and the distributed ledger capabilities in blockchain.”
Blockchain transformation may have started with Bitcoin in 2008-2009, but the growth has not stopped since then. Its impact can be seen and felt in all industries. The change being witnessed is transforming the customer experience. Let us have a look at different sectors affected by blockchain:


Companies like Microsoft, Amazon, IBM and SAP are said to have introduced a version of blockchain-as-a-Service to go with other services they are offering.

  • Cloud Storage: Traditional cloud storage used to be vulnerable to security threats and hacks, however blockchain transformation makes it a decentralized system and hence less likely to be exploited.


  • Energy Management: Power is needed to do everything in this world. Unfortunately we have limited resources and methods to fulfil the energy requirements are also low. Blockchain helps change how energy is stored, distributed and produced.


  • Cyber Security: Companies spend a lot of resources to ensure their data is protected and confidential. Since blockchain changes how security is implemented, it changes how data is stored and hence denies hackers one place to hack.


  • Internet of Things: Blockchain’s ledger technology makes things transparent while offering more security and opportunities. Devices communicate with less friction and more information is passed between a trusted network of devices. 

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This industry is not only evolving each year but it is also a lucrative multibillion dollar one. Blockchain makes this industry more accessible to consumers as well as content creators.

  • Advertising: This is a core business model for many companies, which provide services for free. For example, Google and Facebook. Blockchain powered browsers can protect their privacy and turn off advertising.


  • Market Analysis: Evaluating and forecasting is a complex procedure and cannot be done by humans alone. Blockchain market evaluation tools, hold immense amount of data and make it easier and quicker for businesses to make better decisions.


  • Gaming: Decentralized gaming platforms helps independent developers release their games in a previously closed market.


Strict guidelines are enforced which ensure low crime rates and blockchain transformation helps in the following way:

  • Police: Blockchain helps maintain the integrity of the evidence and data collected. It can also be shared with no fear of evidence tampering which adds necessary layer of security.


  • Gun Tracking: Illegal gun sales are a rising concern in many states across the world. Blockchain technology would make it possible to account for and track guns as soon as they leave the factory. Thus reducing illegal gun usage and export.


  • Business Transportation: Blockchain helps easy data coordination using DLT, automates and personalises transport solutions, and even offers secure, cost effective routes to transport sensitive products. Making this technology a boon for logistic and supply chain industries.


  • Automotive: Self-driving cars have already arrived and companies like Volkswagen, Porsche and BMW have their own or are creating their own blockchain apps.

Public Services

Governments are constantly improving how they provide services to the average and everyday people. Blockchain transformation helps them in the following ways:

  • Governance: Transparent voting systems which minimize frauds and protect a citizen’s right to vote along with ensuring low and order is maintained helps governments bring about the much needed change and growth to the people.


  • Healthcare: Sustainable, saleable and secure healthcare is of utmost importance to the people. Blockchain transformation makes it possible for hospitals and medical staff to communicate and share data more effectively and hence provide better treatment.


  • Education: Not only government but private organizations also use the blockchain educational apps. Verifying academic credentials, the transparency and freedom to retrieve or check data also reduces the need for paperwork.

What Next for Blockchain?

New technologies are constantly revolutionizing businesses but digital transformation is not just about technology and trends, it is about the customer’s experience. Businesses need to evolve because the customers’ expectations are evolving.
This hacker proof technology is being considered a foundation on which the world economy can base its digital transformation. The promise it holds to push out the middleman from most business processes, ensures it is not going away anytime soon.
If you would like to achieve a blockchain transformation or discuss how potential threats to its growth can be eliminated, contact the App Scoop mobile app developers team on: