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About App

The Becker Mining App is a powerful mobile solution developed to bridge the gap between Becker Mining Systems and its global customer base. Built for both Android and iOS, the app allows users to explore Becker’s full product catalog across Energy Distribution, Automation, Communication, Transportation, and Roof Support categories.

With intuitive features like location-based sales contact, compatibility-based product recommendations, and project creation, the app empowers customers to explore, inquire, and connect with ease.

Client's Challenges

Expand Global Reach

Becker needed a platform to connect with clients across worldwide offices in real time.

Showcase Products Effectively

They wanted a smart solution to display product features, compatibility, and updates clearly.

Streamline Customer Engagement

There was no efficient way to manage product inquiries and communicate with the right sales office.

Enable Seamless Mobile Access

The app had to run smoothly across devices and platforms for better user experience.

Simplify Product Demos & Quotes

They required a structured system to demo products and collect quote requests directly from users.

Centralize Sales & Marketing Tools

Becker lacked a unified interface for sales teams to manage catalogs, leads, and customer queries.

Proposed Solutions

Mobile App for Customers

A cross-platform mobile app was developed to showcase products, features, and compatibility.

Scalable & Secure Architecture

Built using modern tech stack (React Native, Spring Boot, Firebase) for performance and data safety.

Integrated Contact & Quote Requests

Users could submit inquiries or quote requests that routed directly to the relevant sales team.

Location-Based Support

App connected customers to their nearest Becker office based on their set location preferences.

Implementation Process

Planned and designed a mobile and web solution aligned with Becker’s sales goals.
Developed, tested, and deployed the app to connect global teams with customers seamlessly.

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Discovery & Planning

Collaborated with the Becker team to understand strategic goals, product structures, and customer journey to define the app’s core requirements.

Design & Development

Built a user-friendly cross-platform mobile app and a powerful web backend using React Native, Spring Boot, and Firebase for scalability and performance.

Testing & Launch

Conducted thorough QA testing across devices and regions, ensuring a smooth, secure experience before rolling out the platform globally.

Glimpses Into Key Features of The App

Customers can explore product catalogs, create projects, check compatibility, and connect with sales teams based on location.
Admins can update listings, manage requests, and market new products via a dedicated web dashboard.

Product Catalog Access

Users can explore detailed information on all Becker Mining products

Sales Team Connection

In-app feature to directly contact regional sales reps based on user location.

Quote Request System

Users can submit product inquiries and quote requests via the app.
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Tech Stack

React Native

App: Developed using React Native to support both Android and iOS platforms.

SDK

Utilizes Android and iOS SDKs for native device capabilities.

IDE/Toolset

Built and maintained using Visual Studio for efficient development.

Backend Framework

Java-based backend using Spring Boot and Hibernate for robust business logic and ORM.

Database

MySQL database to store and manage product and user data securely.

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